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Terms And Conditions

Terms of Service

Last updated: May 15, 2019

Please read these Terms of Use ("Terms", "Terms of Use") carefully before using the https://www.TownsendTotalEnergy.com website (the "Service") operated by Townsend Energy ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Townsend Energy and its licensors.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Townsend Energy.

Townsend Energy has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Townsend Energy shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Governing Law

These Terms shall be governed and construed in accordance with the laws of United States without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.

  • New England Fuel Institute
  • National Propane Gas Association
  • Propane Gas Association of New England
  • National Oilheat Research Alliance
  • North Shore Chamber of Commerce
  • Mema Massachusetts
  • Mema Maine
  • New Hampshire Energy Marketers

Hear From Our Happy Customers

    "Great customer service and heating plan knowledge."
    Helped create a customized plan that was best for my family and took the time to explain it all!
    Kelsey S.
    "The model of what professional customer service should look like."
    Easy to contact by phone - by a human!, and then a timely call back to schedule a tech who arrived promptly, spent considerable time handling our boiler issue, was courteous, respectful of property, and a pleasure to deal with.
    Robert K.
    "Excellent customer care!"
    She was incredibly professional, helpful, and even offered me a better plan for my budget!
    Zoe M.
    "10/10 experience!"
    He didn’t rush through anything and answered every single question that I had (there were lots of them lol)
    Brianna E.
    "Townsend is lucky to have Chris join their team!"
    From the time Townsend had Chris reach out to us- his communication and service was top notch.
    Laurie C.
    "Thanks to everyone working at Townsend this weekend!"
    He also identified a pair of components likely to fail soon, and I can call to schedule their replacement after the cold snap passes.
    J. Norton
    "I would give them 100 stars if I could."
    If you are looking for the propane service look no further. Any time I need something they came through.
    S.B.
    "I should have called sooner!"
    Super nice folks and after a quick and easy call, we found a solution that works for my budget.
    Lisa L.

Trusted Services For Residential and Commercial Customers

  • Family-Owned & Operated Since 1931
  • Locally-Owned Business Providing The Personal Touch You Deserve
  • Exceed Customer Expectations - First Time - Every Time!
  • We Stand Behind Our Work With The Townsend Installation Guarantee!
Areas We Serve We Are Ready to Help

Townsend Energy continues to serve homes and businesses throughout Maine, Massachusetts, and New Hampshire. Visit our Areas We Serve page to find out if we service your neighborhood!