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Reviews

    "Thank you!"
    Mr. James had obviously gone out of his way for me and his polite kindness was an early Christmas gift. Thank you.
    Frank S.
    "Polite, courteous, kind and very competent!"
    I was so pleased with the job they did. Thank you Townsend and thank you Matt and Chris on a job well done!!
    Carolyn K.
    "Capable, honest and trustworthy!"
    It is refreshing to know that there are still people and businesses that are capable, honest and trustworthy!
    Clay P.
    "Incredibly helpful and professional!"
    It's rare to get such thoughtful responses from vendors. Jonathan exemplifies their excellent customer support.
    Dan B.
    "She was a pleasure to work with and it is what is keeping me a customer!"
    She was pleasant on the phone and I felt she really cared about what I needed to get done. She truly has the Customer Service spirit in her manner.
    Elizabeth S.
    "What a great job and kudos to John."
    As a long time customer of Townsend, John made me feel like I was very important and a good customer to Townsend.
    Andrea S.
    "I would give them 100 stars if I could."
    If you are looking for the propane service look no further. Any time I need something they came through.
    S.B.
    "Brian is a surgeon in this business."
    Brian went way out of his day to make sure we had heat by the time he left ! It was absolutely amazing the work he did in a short period of time!
    Andrew N.
    "Highly recommend Townsend Energy!"
    Townsend Energy replaced my 60 year old furnace in my 250 year old house. My tech, Stephen Wood and his crew were amazing!
    Kim P.
    "Would recommend highly!"
    Extremely thorough and professional. Everything was explained in detail in easily understandable terms.
    Em G.
    "10/10 experience!"
    He didn’t rush through anything and answered every single question that I had (there were lots of them lol)
    Brianna E.
    "Townsend is lucky to have Chris join their team!"
    From the time Townsend had Chris reach out to us- his communication and service was top notch.
    Laurie C.
    "Thanks to everyone working at Townsend this weekend!"
    He also identified a pair of components likely to fail soon, and I can call to schedule their replacement after the cold snap passes.
    J. Norton
    "I should have called sooner!"
    Super nice folks and after a quick and easy call, we found a solution that works for my budget.
    Lisa L.
    "I would definitely use again !"
    Extremely quick to call back and send someone out. Air conditioning was not working and leaking water from ceiling above
    Sandra M.
    "Great customer service and heating plan knowledge."
    Helped create a customized plan that was best for my family and took the time to explain it all!
    Kelsey S.
    "The model of what professional customer service should look like."
    Easy to contact by phone - by a human!, and then a timely call back to schedule a tech who arrived promptly, spent considerable time handling our boiler issue, was courteous, respectful of property, and a pleasure to deal with.
    Robert K.
    "Excellent customer care!"
    She was incredibly professional, helpful, and even offered me a better plan for my budget!
    Zoe M.