Local Reviews
Leslie And Jim ? Excellent
Frank - Hampton Falls, NH 03844
I notified you of extraordinary service provided by LESLIE in your office very patient and the expert knowledge technician Jim? that came to my house any questions call me at 603-765-1158 best regards Frank
Excellent service!
Jane - Beverly, MA 01915
Michelle was very helpful and professional! She addressed both my issues while I was on the phone with her.
I am so happy when Michelle answers the phone.
JUDITH - Gloucester, MA 01930
I know my concerns will be settled fast and with experience and knowledge. She is a great asset to Townsend!
Super service
Paul - Bedford, NH 03110
She was understanding, very capable and through helping me with my questions.
Bravo!
Susan - Gloucester, MA 019305040
Michelle Dean was beyond excellent. She was helpful, kind and courteous. She even listened to me complain about the world with patience. She got me my information and a contract in my email. She is truly an asset to your company! Thank you Michelle Dean! You made my day! 😎
Great Service
George - Newburyport, MA 01950
Great service with follow up and follow through. I have been a customer for Townsend/ Lombardi for many years never had a issue.
Outstanding Service
Robert Camarda - Beverly, MA 01915
I received Outstanding Service from Mark, Matt and Leslie Thank you all.
Excellent Service! Above and beyond
Nancyjan61 - Hooksett, NH 03106
Yesterday we had our furnace cleaned but later in the day we had an issue with it. I then called for service to come out. Even though it was after 5 PM they were able to send a technician and he arrived around 8:00 PM. Harry stayed here and fixed the nozzle and got our furnace back up and running better than it was before we had service. Thank you so much for having someone come out even though it was after hours and please note that Harry did an excellent job!
Amazing service!
STEPHANIE - Winchester, MA 01890
Excellent Service!
DENNIS - Greenland, NH 03840
Steve and Aaron were friendly, professional, and polite. They knew what they were doing. They picked up after themselves. They worked well together. We are really happy with our new water heater!
Thank you!
CristopherPeterson - Beverly, MA 01915
Brian does a great job. He keeps me informed, he's careful and obviously knows what he's doing.
Excellent Service
Tracey - Concord, NH 03301
Heating oil
Judith - Manchester, NH 03104
Beth was wonderful in helping me get back to service with Townsend. Further I so appreciate your patience as there was a delay in my budget payment getting processed.
Excellent customer service
JOE - Beverly, MA 01915
John went the extra mile to get all my issues in order, we made adjustments to my account and I really appreciate his efforts to make me comfortable and happy. Great job.
Excellent Service!
Ron - Medford, MA 02155
Responsive, quick & friendly
Cynthia - Haverhill, MA 01835
Made the process easy, including coming back the same day with the necessary parts to do the added work I requested and saving me from having to adjust my work schedule
Air conditioner service
Michael - Beverly, MA 01915
Brian was great. Very thorough!
excellent, give him a raise
Paul - Manchester, NH 03104
Excellent Service
RACHEL - Nottingham, NH 03290
Jonathon listens and directly addresses your concerns and is willing to invest the time for the best resolution in a way that is good for the customer and the company. A good voice for the company.
First rate customer service!
Betty - South Berwick, ME 03908
Townsend has THE best customer service of any company we’ve ever worked with! From your drivers to your maintenance folks to the office staff, your employees are courteous, knowledgeable, and generally wonderful to work with. We recommend Townsend whenever we can and are deeply grateful for your excellent service.
Great experience
LindaTeitel - Wenham, MA 01984
Technician was very pleasant, courteous and fast!
Excellent service.
AMD - Medford, MA 02155
Brian was very thorough, took his time, friendly, knowledgeable, courteous, he’s been doing this for decades and it shows.
Excellent service
Scott - Winchester, MA 01890
Excellent service
Richard - Reading, MA 01867
Chris was great so was the office Amanda always called me with information i needed. I would definitely recommend them to others family and friends.
The guy you want when you can’t figure it out!
JenniferMcGivern - Newbury, MA 01951
Brian was the guy I needed! He was very professional and extremely capable.
Excellent service
NanuBrates - Winchester, MA 01890
Outstanding service and quality workmanship!
customer service
James - Newbury, MA 01951
customer service is fast and accurate
Very happy customers!
CarolMarvelley - Hamilton, MA 01982
The technician was very competent and kind. He seemed very knowledgeable and worked hard until we had air conditioning again. We were very pleased with him.
Highly recommend
BARBARA - Manchester, NH 03104
Above the norm in all aspects.
Outstanding Customer Service
Mary - Barrington, NH 03825
Beth was so much help and shared information that made sense. Very important!!!
Excellent Service
Emily - Gloucester, MA 01930
Extremely pleased with the gentleman who arrived on time at my home to do maintenance on my Forced Hot Air furnace which had not been cleaned for 4 years. He was able to discover a few major issues with my first floor AC preventing the AC to function. He was able to replace them and the AC became alive. It has been running since. Temp in the 80 ies that day. Very patient. It was a long day for this gentleman. Thanks so much..
Dana was awesome!
David - Greenland, NH 03840
Technician Dana is a tremendous asset to your company. He performed multiple services at our residence and he was professional, knowledgeable and very personable. What a great guy! Thank you.
Excellent service!!!
Ruth - Newburyport, MA 01950
Wonderful ac repair job by Angel Marcon! Was timely and pleasant!! Perfect in every way!
Excellent Service
StanleyEng - Salem, MA 01970
Brian had a difficult time finding the source of the problem. He went step by step, found the issue & fixed it.
Excellent Service
Christine - Beverly, MA 01915
Great service all the time!!!
Grateful to get it done!
Sarah - Danvers, MA 01923
Brian was very respectful. Thorough, and his explanation of what he was doing. I was very happy with the work he did.
Outstanding Service
Kathleen - Malden, MA 02148
Enriki did an outstanding job with the tune ups of our 2 AC’s. We requested a new thermostat and the new one did not work properly! He checked with us the next day to see if it was working….very dedicated! Since he was on another job the next day, technician Brian completed the change over to another thermostat! Brian also was excellent! Nice to know Townsend has to outstanding technicians. Great job!!! We were happy with both of them! Kathy Rush
Excellent Service!
Daniel Peluso - Danvers, MA 01923
I would like to speak about the OT charge.
Excellent
Joseph - Rye, NH 03870
Excellent Service
ROBERT - Wakefield, MA 01880
Enrique, the AC Service Technician, was very efficient. He inspected, replaced parts, AND cleaned the condenser. He then inspected and replaced the filters in the attic. He was also very pleasant.
Leslie M.
HeidiJane M.
Chris M.
Electrician on the job.
JUDY R.
It was a pleasure speaking with you today! Please feel free to reach out with any questions. Judy
Michelle D.
Hello Leslie! It was a pleasure to speak with you today. I hope I answered all your questions. As I stated, please call anytime. We are always here to help.
Chris M.
JONATHAN J.
Hi Karen, it was a pleasure speaking with you today. At Townsend, we value our customers' feedback and we would greatly appreciate if you could leave a review regarding the level of service that was provided to you by our service technician Vincent R. Thank you!
Michelle D.
Good afternoon Christine! It was a pleasure to help you today. I know it can be challenging switching companies and understanding how things are done etc. Please feel free to give me a call anytime with a question or concern you have. Wishing You All the Best, Michelle
Michelle D.
Good afternoon. It was a pleasure to speak with you today. On behalf of myself and Townsend Energy, we would like to wish you nothing but the best on your new endeavor. Last but not least, THANK YOU for being such a loyal customer for as long as you have been.
Michelle D.
Good afternoon. It was a pleasure to speak with you today and address your concerns. As I mentioned on the phone, thank you for being a loyal customer to Townsend Energy for all these years.
Michelle D.
It was a pure pleasure speaking with you today re: your home heating needs. In advance thank you for the review and being a customer of Townsend Energys.
Michelle D.
Hello Judith! It was a pleasure to speak with today. Even better, helping you get your heat working and saving you money for a service call. Thank you for being a customer of Townsend Energy!
Brian M.
Installed new boiler relief valve and air vent . Serviced oil tank filter. Confirmed circulator flow.
Brian M.
Installed new safety puff switch and serviced expansion tank with drawing and recharging to 12 psi. All set.
Michelle D.
Good morning Lisa! It was a pleasure to speak with you today and most importantly being able to help you. Please remember we are a 24 hour service hour and can assist you day of night. Have a great day and Thank You for being a Townsend Energy customer.
Barbara C.
Welcome to the Townsend Family! Please take a moment to tell us how the process was to sign up your account!
Beth R.
Thank you so much for putting your trust in us for your fuel and service needs. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on your experience with us so far. Welcome to the Townsend Family!
Beth R.
Thank you so much for putting your trust in us for your fuel and service needs. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on your experience with us so far. Welcome to the Townsend Family!
Beth R.
Thank you so much for putting your trust in us for your fuel and service needs. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on your experience with us so far. Welcome to the Townsend Family!
Beth R.
Thank you so much for putting your trust in us for your fuel and service needs. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on your experience with us so far. Welcome to the Townsend Family!
HeidiJane M.
Chris M.
Leslie M.
Brian M.
Tuned up 1st floor Carrier Central AC with cleaning. Tested refrigerant capacity . System operating per manufacturer specifications. All set.
Beth R.
Thank you so much for putting your trust in us for your fuel and service needs. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on your experience with us so far. Welcome to the Townsend Family!
Beth R.
Thank you so much for putting your trust in us for your fuel and service needs. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on your experience with us so far. Welcome to the Townsend Family!
Beth R.
Thank you so much for putting your trust in us for your fuel and service needs. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on your experience with us so far. Welcome to the Townsend Family!
Beth R.
Thank you so much for putting your trust in us for your fuel and service needs. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on your experience with us so far. Welcome to the Townsend Family!
Beth R.
Thank you so much for putting your trust in us for your fuel and service needs. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on your experience with us so far. Welcome to the Townsend Family!
Beth R.
Thank you so much for putting your trust in us for your fuel and service needs. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on your experience with us so far. Welcome to the Townsend Family!
Beth R.
Thank you so much for putting your trust in us for your fuel and service needs. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on your experience with us so far. Welcome to the Townsend Family!
Beth R.
Thank you so much for putting your trust in us for your fuel and service needs. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on your experience with us so far. Welcome to the Townsend Family!
Beth R.
Thank you so much for putting your trust in us for your fuel and service needs. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on your experience with us so far. Welcome to the Townsend Family!
Beth R.
Thank you so much for putting your trust in us for your fuel and service needs. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on your experience with us so far. Welcome to the Townsend Family!
Beth R.
Thank you so much for putting your trust in us for your fuel and service needs. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on your experience with us so far. Welcome to the Townsend Family!
Beth R.
Thank you so much for putting your trust in us for your fuel and service needs. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on your experience with us so far. Welcome to the Townsend Family!
Beth R.
Thank you so much for putting your trust in us for your fuel and service needs. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on your experience with us so far. Welcome to the Townsend Family!
Beth R.
Thank you so much for putting your trust in us for your fuel and service needs. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on your experience with us so far. Welcome to the Townsend Family!
Beth R.
Thank you so much for putting your trust in us for your fuel and service needs. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on your experience with us so far. Welcome to the Townsend Family!
Michelle D.
It was a pleasure to speak with you today. I am very happy to have been able to help you today in regards to your propane tank. Warm Regards, Michelle Dean
Crystel R.
Crystel R. Project Overview
JONATHAN J.
Hi Kelsey it was a pleasure speaking with you today. At Townsend, we value our customers' feedback and we would greatly appreciate if you could leave a review regarding the level of customer service that was provided to you by Jon J. Thank you!
Barbara C.
Welcome to Townsend! We would love your feedback on how the process went to open an account!
JONATHAN J.
Hi Robert it was a pleasure speaking with you today. At Townsend, we value our customers' feedback and we would greatly appreciate if you could leave a review regarding the level of customer service that was provided to you by Jon J. Thank you!
Michelle D.
It was a pleasure to speak with you today Paul. You certainly had some longevity with us. On behalf of everyone here at Townsend Energy, we wish you the best in your future. Thank you in advance for leaving a review on the service I provided for you today.