MA: 800.888.2888            NH: 800.722.4101

Massachusetts

New Hampshire

Maine

Local Reviews

Rated 4.9 out of 5 stars based on 549 customer reviews

Map of Ipswich, MA

Brian was excellent





Map of Beverly, MA

Great




Very competent and easy to work with.


Map of Danvers, MA

Great service by Brian. He represents the company raal




Great service by Brian


Map of Newburyport, MA

Great




Brian was great. He was knowledgeable and fixed our problem right away. Excellent service


Map of North Andover, MA

Great





Map of Chester, NH

Excellent service in a timely fashion





Map of Beverly, MA

Professional and friendly.





Map of Somerville, MA

Great service




Vinny, was punctual and efficient and did a fantastic job. Even more fantastic, he explained everything about what he did and the condition of our system. Very happy with his service.


Map of Newburyport, MA

Review





Map of Danvers, MA

Incredible job!




The technician took his time, was polite, professional & courteous. My husband and I appreciated him taking the time to explain to us what was wrong. He finally fixed something that other companies could not.


Great service knowledgeable technician





Great Service from Brian !




Carl and Brian do a great job..


Alan great guy !





Great experience




Miss Steve , since he retired, but Brian did great job. Having him come back next year..


Temporary propane tank install




went well. checked out stove and it was fine. However, indoor gas fireplace is not on. Need to ensure it is back working when big propane tanks are installed. Mike, very nice guy, was not familiar with such indoor stiff.


Very Grateful!




Excellent


Best around




They went above and beyond. Nobody in your industry would perform like your guys did. We got lucky calling townsend


1093 Washington Str




Alan is great tech - you need more like him. He does a fantastic job and explains everything as he goes along. Super nice guy also helps.


Great Service




We have been a customer of Townsend, formerly Bursaw Oil, for over 20 years, Over the course of the last 2 decades, we have had many different Townsend techs come by to service our boiler, until we met Dick in 2004 when he came to install our water heater. During the install in 2004, he was very good from start to finish, explained how things work, patiently answered all our questions, and thoroughly performed his checklist on the equipment. Needless to say, we have been asking for Dick every time our boiler needs service including tune-up. Most recently, Dick came to install the power venter for us on 02/14/18. This was to replace the aging power vent. Again, he came first thing in the morning and finished the job professionally. In our opinion, he is a highly valuable asset to your company. We all know not all techs are the same. Once you find a good one, you stay with him.


Great service from Vinny!




Vinny was very thorough and informative. He did a great job!


Another great Townsend service




Vinny was in time, professional, cleaned up the area and taught me about my heating system. 5 stars.


Great same day service.




Tech was awesome. Worked in my attic (over 100 degrees) on my a/c unit until he diagnosed the problem and had it running again.


It was a pleasant experience with Tech.




Tech. person was very informative and easily understood.


Excellent, professional and courteous service from Brian.





Great Service




Greg was so helpul. He always does a great job.


Very nice man.




He did a great job and appreciated Holly’s art!


Great service




Technician was very friendly and professional, service was completed in timely manner, everything was cleaned up and basement locked/lights turned off when finished. He also reviewed safety measures, and had good suggestions for updating our furnace. Customer since 1991, will definitely continue!


Fantastic service call




Paul and Tom performed a critical installation on our gas stove. I could not have been more impressed with the skill and professionalism with which they did the job. They took great pains to make sure that the installation was done right. The teamwork and camaraderie they exhibited was amazing. Townsend hires great people.


Excellent service





Consistent quality service




As always, great service which I've grown accustomed to from Federal Oil. This was our annual service tune-up. Arrived on time and very pleasant. Went right to work and was finished with out any disruption. Seemed quite thorough and happily all is well with the furnace; no added service or repairs.


Great service




Technician was on time, courteous and explained what was needed clearly.


Good explanations, very thorough, paid attention to detail




Not sure about cost yet as I don't have the bill. However, I asked for the service on Sat and the woman on the phone very nicely told me I could, but it would be overtime pricing. I appreciated her telling me that so of course, I went for Monday!


Paul did an awesome job, and he is an awesome person as well!




Very satisfied!


Great service




Very helpful


Great Service!!!




The technician was fantastic!!!


Great Service





Excellent Service




Vinny was prompt and called me to let me know he was on his way. He was also courteous, provided excellent service and advice in response to my questions.


Great job - thorough





Great service




Connie was prompt, professional and very pleasant. He was great about answering my questions and offering advice about my heating system


excellent service technicians




just had my annual burner service...Vinny did a great job! On time ,efficient,and friendly...no problems


Brian M.

Brian M.

Servicing carrier Central Air Conditioning System, water Management operations.

Near Florence Ave, Arlington, MA 02476
Allan U.

Allan U.

Servicing propane equipment

Near Austin Ln, Newbury, MA 01922
Allan U.

Allan U.

Servicing oil heat system

Near Bridge St, Hamilton, MA 01982
Ernie S.

Ernie S.

Propane tank reading.

Near K St, Newburyport, MA 01950
Allan U.

Allan U.

Servicing oil heat system

Near Pineswamp Rd, Ipswich, MA 01938
Chris G.

Chris G.

Steam boiler

Near Porter St, Somerville, MA 02143
Chris G.

Chris G.

Weil McLain steam

Near Porter St, Somerville, MA 02143
Allan U.

Allan U.

Servicing oil heat system

Near College Pond Dr, Danvers, MA 01923
Brian M.

Brian M.

Servicing Trane Central Air Conditioning System.

Near McDermott Farm Rd, Danvers, MA 01923
Ernie S.

Ernie S.

No hot water

Near Lincoln Ave, Hamilton, MA 01982
Ernie S.

Ernie S.

Smells

Near Iverson Rd, Beverly, MA 01915
Allan U.

Allan U.

Servicing oil heat system

Near Partridge Ln, Lynnfield, MA 01940
Ernie S.

Ernie S.

Annual Tune-up

Near Hamilton Terrace, Georgetown, MA 01833
Brian M.

Brian M.

Servicing Rinnai Wall Hung Heating and Hot water system

Near Gibson St, Burlington, MA 01803
Brian M.

Brian M.

Servicing Rinnai Natural Gas wall hung Heating and Hot water system.

Near Gibson St, Burlington, MA 01803
Ernie S.

Ernie S.

Annual Tune-up

Near MA-97, Georgetown, MA 01833
Ernie S.

Ernie S.

Inspection

Near Bear Hill Rd, Merrimac, MA 01860
Ernie S.

Ernie S.

Annual Tune-up

Near Bear Hill Rd, Merrimac, MA 01860
Brian M.

Brian M.

Tuning up HB Smith Oil Fired, Hot Water Boiler Heating System.

Near MA-1A, Ipswich, MA 01938
Brian M.

Brian M.

Servicing Goodman Central Air Conditioning Systems.

Near MA-1A, Ipswich, MA 01938
Allan U.

Allan U.

Servicing oil heat system

Near Morningside Rd, Wakefield, MA 01880
Ernie S.

Ernie S.

Fire and test new install

Near Oak Cir, Rockport, MA 01966
Ernie S.

Ernie S.

Annual Tune-up

Near Trask St, Beverly, MA 01915
Brian M.

Brian M.

Servicing Central Air Conditioning Zoning Operations.

Near Derosier Dr, Middleton, MA 01949
Ernie S.

Ernie S.

Stick tank

Near Depot Rd, Boxford, MA 01921
Ernie S.

Ernie S.

Inspection

Near Poplar St, Danvers, MA 01923
Ernie S.

Ernie S.

Install

Near Atlantic Ave, Rockport, MA 01966
Ernie S.

Ernie S.

Annual Tune-up

Near King St, Rockport, MA 01966
Allan U.

Allan U.

Servicing oil heat equipment

Near Wenham St, Danvers, MA 01923
Ernie S.

Ernie S.

Miscellaneous

Near Daniel Rd, Wakefield, MA 01880
Allan U.

Allan U.

Servicing propane equipment

Near Holly Ln, Beverly, MA 01915
Doug  E.

Doug E.

Tune up

Near Pat Dr, Danvers, MA 01923
Ernie S.

Ernie S.

Annual Tune-up

Near Ryan Rd, Danvers, MA 01923
Allan U.

Allan U.

Servicing oil heat equipment

Near Concord Ave, Lexington, MA 02421
Doug  E.

Doug E.

Ac tune ups

Near Thaxton Rd, Beverly, MA 01915
Paul M.

Paul M.

Oil burner tuneup.

Near Grove St, Reading, MA 01867
Mike  C.

Mike C.

Run out

Near Ipswich Rd, Boxford, MA 01921
Paul M.

Paul M.

Annual service on oil burner

Near Pinewood Ave, Beverly, MA 01915
Ernie S.

Ernie S.

Install

Near MA-129, Marblehead, MA 01945
Mike  C.

Mike C.

Turn on gas

Near Shore Hill Rd, Gloucester, MA 01930
Brian M.

Brian M.

Servicing Thermopride Central Air Conditioning system.

Near Chase Rd, Stoneham, MA 02180
Ron G.

Ron G.

Annual service

Near Northedge Rd, Hamilton, MA 01982
Allan U.

Allan U.

Servicing oil heat system

Near Highland St, Hamilton, MA 01982
Mike  C.

Mike C.

Install tank and run line.

Near Walker Rd, Beverly, MA 01915
Allan U.

Allan U.

Servicing oil heat system

Near Highland St, Hamilton, MA 01982