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Massachusetts

New Hampshire

Maine

Local Reviews

Rated 4.9 out of 5 stars based on 408 customer reviews

Map of Beverly, MA

Great service. Vinny was very punctual and polite




Would be very happy to have Vinny do future cleanings and service.


Map of Beverly, MA

Awesome Service




Brian was truly wonderful and not only fixed our oil furnace but repaired and cleaned and replaced everything that needed correction! We are so happy he showed up! So knowledge, efficient, patient, courteous and diligent!


Map of Winchester, MA

Great Service




Carl solved 3 problems in one visit, that I’ve been trying to get corrected for months; very professional, experienced, probably the best service I’ve received from Federal/ Townsend in the 42 years I’ve been with you folks.


Map of Beverly, MA

Great Service





Map of Beverly, MA

Vinnie was Excellent, explained everything





Map of Beverly, MA

Annual Tune-up




Tech showed up at scheduled time to do a furnace tune-up that should have been done sometime in 2017. He did need to go back to headquarters for a part that was not in his truck. This took some time, but he returned with a new nozzle and completed the work in the scheduled 2 hour visit.


Map of Stoneham, MA

great service on oil delivery.




just a short note to say every time i get a delivery.. i can only tell from the ticket... no more oil smell like we used to have with old oil tank... thanks again for doing a super job installing new tank a couple of years ago...


Map of Danvers, MA

Great service and personal technicn




Vinny was great! He was especially open to questions and answered them with thoughtful consideration. He willingly gave me extra time and a clear update on the status of my system.


Map of Beverly, MA

Great Service




Vinny showed up on time and was very helpful in explaining the process and what was being done. He was friendly and answered all of my questions.


Map of Hamilton, MA

Great service.




Our Technician was very knowledgeable and helpful.


Great service




Vinny is the BEST! He is always a pleasure to talk to, he goes out of his way to be thoughtful about being in our home, and he was very helpful this visit in repairing a thermostat problem. Thanks, Mike & Joanna Duda


Excellent Service




Greatly appreciated


Great Service




Service tech did great job!


Friendly and Efficient Service





delivery man peter




i want to send a big thank you to you peter . because when you bring the ticket and put it at my door so my husband and myself don't have to walk out to our mailbox. my husband had surgery and had a aorta valve replaced in june. now we're facing another thing and it's cancer of the lungs. Peter you have no idea how wonderful you are by doing this for us is such a big help to both of us. i am going through my kidney failure i am at stage 3b and there are 5 stages. please give peter a raise. for being a caring person. thank you so much


Propone





Mr. Rodolsi provided excellent service.




It was a pleasant experience to have Mr. Rodosi working on my burner. I am scheduled for a tune up on 6/1/18 and would like to request that you send Mr Rodolis for the service and any other issues that may arise. Thank You Ed Annese


Great service!!




Allan did an excellent job with everything. Showing up on time, doing a thorough service and even discovering something that was setup incorrectly (no baffles). I couldn't have been happier with him. I hope he comes back for next year's service.


Brian is excellent





Service scheduled. On time and very professional and thorough.





Thank you Vinny Rodolosi!




Vinny Rodolosi was very professional and was able to address the problem quickly and efficiently. The service call was on a Saturday and I grateful someone experienced was on call.


The service was professionally done.




I found Mr. Rodolosi to be very helpful and thorough in his work. Took me quickly what he had accomplished and why... with an explanation easy to understand. Have him come again.


Great service.




Same tech from 2 years ago got furnace back to quiet running and good efficiency. Delighted!


Awesome tech a pleasure




My heat was out and the technician had the problem corrected and thoroughly made sure that everything was ok!!


Competent repair




Dick the service tech was a total pro. Experienced, knowledgeable, friendly. Found the problem right away (furnace igniter.) Answered customer's questions about preventing freezing pipes, & recommended temperature settings during really cold weather. Wish that the Townsend Energy office could have alerted the night shift customer, who sleeps during the day, that the early morning scheduled appointment, wouldn't happen until 12:45pm, so he could have got some sleep, instead of waiting & calling about expected arrival time all morning. Otherwise, everything else satisfactory.


I was extremely satisfied with the service provided by Mr. Rodolosi and appreciate the time he took to answer all my questions. Thank you!





Great service friendly staff




Explained everything, helped make more efficient in places he saw we could.


Good service




Only half an hour for tech.


Great Service




Very pleased with Vinny’s professionalism and clear explanation. Obvious he takes pride in his work. Among the very best technicians I have met from Federal/ now Townsend in over 20 years of being a customer.


Excellent Customer Service




My experience with Patrice in your office today was fantastic! She was knowledgeable, helpful and professional. She certainly answered my questions. Thank you!


great service




it's always nice when someone takes the time to really explain things


Great service




The individual who came to do my propane was quick easy and very friendly, even at the late hour that he came.


Survey




Awesome thorough service and great advice by Vinny


Technician was excellent




Mike was excellent. Very professional, explained what he was doing, why he suggested a follow-up visit as a double check leak test, filled the tanks and restarted the system so I had heat again. Highly recommend Mike.


So welcome! So nice!!!




Serviceman couldn’t have been nicer! Extremely efficient and what a welcome sight!


great service




He was very knowledgeable and informative


Professional service, greatly appreciated.




Paul came for a service call, heat was not working, I was out of oil which was my fault, he was very professional and kind. I have a very old system and was pleased he knew what needed to be done. I only wish he had been able to come sooner, I had called with my problem at 7:30am, answering service said they would page a technician. When I did not hear from anyone, I called again 2 hrs later. Was told someone would be there between 12:30-1:30. I called again at 2 when I no one has been by. I was advised by the office that he was on his way. I do understand that with the brutal cold and recent snowstorm there must have been a lot of service calls. It just felt like a long time sitting in a cold house. However Paul was a very good technician, I do not blame him for any delays. I appreciate his service. The rating I am giving for overall experience is average but that is no reflection on Paul. The quality of his service was excellent.


Paul is awesome




Paul went the extra mile and troubleshooted a major problem with my furnace. Got it back up and running w/ heat in the house once again.


Great service





Friendly service in challenging conditions




Mike C. provided excellent customer service during less than ideal storm conditions. He was friendly, helpful, understanding, and thorough; putting me mind at ease. Thank you.


Vinny R.

Vinny R.

Annual tunning of boiler ran boiler to observe operation and safety , perfomed wed. Tests. Made some recommendations and discussed co2 alarms and their locations.

Near Paon Blvd, Wakefield, MA 01880
Paul M.

Paul M.

Near Grace Rd, Medford, MA 02155
Paul M.

Paul M.

Oil tuneup on boiler.

Near Socrates Way, Winchester, MA 01890
Brian M.

Brian M.

Emergency oil heat and water leak services .

Near MA-127, Beverly, MA 01915
Carl S.

Carl S.

Near Town Way, Winchester, MA 01890
Paul M.

Paul M.

Tuneup and repairs on natural gas boiler.

Near Harris St, Cambridge, MA 02140
Cambridge, MA - Tuneup and repairs on natural gas boiler.
Vinny R.

Vinny R.

Annual tunning of heating system ran boiler to observe safety and operation performed eff. Tests ,, results were excellent

Near County Way, Beverly, MA 01915
Allan U.

Allan U.

Repairing oil burner

Near Diana Dr, Woburn, MA 01801
Paul M.

Paul M.

Tune up on gas boiler.

Near Eustis St, Cambridge, MA 02140
Paul M.

Paul M.

Near Robinhood Rd, Winchester, MA 01890
Carl S.

Carl S.

Near Colonial Rd, Woburn, MA 01801
Allan U.

Allan U.

Maintaining heating system performing annual service maintenance tuneup

Near Forest St Ext, Boxford, MA 01921
Vinny R.

Vinny R.

Annual tunning of boiler ran unit to observe safety and operation ran eff. Tests

Near Grover St, Beverly, MA 01915
Mike C.

Mike C.

Near Kimball Rd, Amesbury, MA 01913
Allan U.

Allan U.

Replaced thermostat and performed annual service maintenance tuneup on oil furnace

Near Greybirch Rd, Andover, MA 01810
Vinny R.

Vinny R.

Annual tunning of heating system . Unit ran very well safety responds well , eff. Tests were good

Near Andover Rd, Beverly, MA 01915
Vinny R.

Vinny R.

Annual tunning on a buderus boiler ran unit , runs ecceptionaly well , perfomed eff tests

Near Hull St, Beverly, MA 01915
Mike C.

Mike C.

Near Wells Ave, Georgetown, MA 01833
Mike C.

Mike C.

Near Dondi Rd, Beverly, MA 01915
Michael M.

Michael M.

Steam Weil McLain oil fired boiler annual tune up

Near Sparhawk St, Amesbury, MA 01913
Vinny R.

Vinny R.

Annual tunning Olsen furnace ran unit to observe operation and safety ran eff.tests

Near Eisenhower Ave, Beverly, MA 01915
Allan U.

Allan U.

Annual tune up

Near Birch Rd, Hamilton, MA 01982
Townsend E.

Townsend E.

Customer raving about the new oil tank we installed and not worrying about smelling oil after each delivery being made.

Near Stanton Rd, Stoneham, MA 02180
Vinny R.

Vinny R.

Annual tunning of boiler ran boiler to observe safety and operation ran we'd. Tests

Near Landmark Ln, Rockport, MA 01966
Allan U.

Allan U.

Annual service tuneup

Near Birch Rd, Hamilton, MA 01982
Brian M.

Brian M.

Tuning up Thermopride furnace.

Near Eastern Ave, Gloucester, MA 01930
Vinny R.

Vinny R.

Annual tunning on furnace and hot water heater ran both units to obseve safety and operation ran eff. Tests

Near Pine St, Danvers, MA 01923
Allan U.

Allan U.

Annual service maintenance tuneup

Near Cumnock St, Beverly, MA 01915
Carl S.

Carl S.

Near Grant Rd, Winchester, MA 01890
Ed L.

Ed L.

Near Pinewood Rd, Tewksbury, MA 01876
Vinny R.

Vinny R.

Annual tunning of boiler Ran unit to observe safety and operation perfomed eff. Tests

Near MA-22, Essex, MA 01929
Townsend E.

Townsend E.

Near Skyview Dr, Nashua, NH 03062
Bradley S.

Bradley S.

Tie in 500gal LP tank and converted cook top to LP

Near Nathaniel Way, Auburn, NH 03032
Brian M.

Brian M.

Servicing oil burner reset issues .

Near Washington St, Gloucester, MA 01930
Brian M.

Brian M.

Servicing oil burner skipping, due to intermittent fuel issues, From new tank installation.

Near Skilton Ln, Burlington, MA 01803
Brian M.

Brian M.

Purging air from both heating zones and testing operations.

Near Skilton Ln, Burlington, MA 01803
Brian M.

Brian M.

Purging air from both heating zones and testing operations.

Near Skilton Ln, Burlington, MA 01803
Brian M.

Brian M.

Servicing Hot water Boiler leak at relief valve with new parts.

Near Skilton Ln, Burlington, MA 01803
Brian M.

Brian M.

Servicing Hot water Boiler leak at relief valve with new parts.

Near Revere Rd, Woburn, MA 01801
Allan U.

Allan U.

Emergency service call for water leak

Near Donovan Dr, West Newbury, MA 01985
Ernie S.

Ernie S.

Steam leak.

Near Hale St, Beverly, MA 01915
Bradley S.

Bradley S.

Tune up on oil boiler (system 2000)

Near Grant Rd, Newmarket, NH 03857
Ernie S.

Ernie S.

Inspection

Near Shorewood Rd, Marblehead, MA 01945
Allan U.

Allan U.

Annual service maintenance tuneup

Near Toomey St, Danvers, MA 01923
Carl S.

Carl S.

Near Alma Ln, Danvers, MA 01923