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Massachusetts

New Hampshire

Maine

Local Reviews

Rated 4.9 out of 5 stars based on 560 customer reviews

Map of Topsfield, MA

Great Service




The tune up was really good. The technician wss grest and very nice. You could tell he mastered what he was doing.


Map of Gloucester, MA

Great Service with my Hvac Install




Kevin and Townsend were Great from the sale through the installation.


Map of Topsfield, MA

Great service




Very happy about the knowledge and Communication with me. I am glad that Townsend is my provider.


Map of Danvers, MA

Great prompt, professional and courteous service.




I called the service department as our air conditioner had stopped working and they had someone from the air conditioning department called me right back.They informed me that it would take a couple of hours to get someone out to look at it,and almost exactly two hours later Ryan M a very pleasant service person got to work and solved our problem.It was really great to have our air conditioner running again as the forecast was for very hot weather over the next few days.Thank you Townsend


Map of Salem, MA

Highly recommended





Map of Winchester, MA

Great experience with Townsend Energy!




Kevin Anderson was fantastic to deal with throughout the entire process! From the very beginning, Kevin was very informative about the products, installation, loan and rebate paperwork. Kevin was very quick to return phone calls or text messages when we had a question. He truly is an excellent representative for Townsend Energy! The central air was installed by Marshall and Tom. These gentlemen were vey professional and cordial during the entire process. Arrived on time each day and updated us throughout the entire installation. They are a credit to Townsend Energy! The boiler and hot water tank were installed by Brian of Colonial Pumbing and Heating. Brian was a pleasure to deal with during the 3 day process. He kept us informed daily on what would be happening and when we would not have water from time to time. He told us in advance that we would not have hot water on the 2nd night so we could make arrangements for showers etc. Brian truly is a master in the installation of the boiler and hot water tank! Another great ambassador for Townsend Energy! Hoover electric was excellent! They arrived on time, introduced themselves and told us what they would be doing. Once again, like everyone else they were very personable and professional while doing their work! We were completely satisfied throughout the entire process and know that we made the correct decision when we decided to have Townsend energy perform the work! Fred & Carol Cammon


Map of Beverly, MA

Owners





Map of Marblehead, MA

knowledgeable and helpful and responsive




This is our second time working with Brian. He helped us plan a new heating system and now is helping remedy a poorly installed AC system (not installed by Townsend). He was extremely helpful with the new furnace and is certainly knowledgeable about AC systems.


Map of Arlington, MA

Excellent service




Brian arrived faster than he estimated and was very polite and efficient. What I really liked was that he took the time to explain to me what he was doing and why. He also told me what parts of what he was doing I could do myself and how often to avoid problems in the future.


Map of Lynnfield, MA

27 pinecrest




What nice gentleman you have working for your company Very professional and polite and very concerned that things were done the right way I would recommend your company to anyone in a heart beat I thank you and you should be very proud of your crewmen job well done I am glad that I have a great team behind me Thank you Mr. Dennis


Great job switching out tanks and repairing pipe under house





Brian was excellent





Great




Very competent and easy to work with.


Great service by Brian. He represents the company raal




Great service by Brian


Great




Brian was great. He was knowledgeable and fixed our problem right away. Excellent service


Great





Excellent service in a timely fashion





Professional and friendly.





Great service




Vinny, was punctual and efficient and did a fantastic job. Even more fantastic, he explained everything about what he did and the condition of our system. Very happy with his service.


Review





Incredible job!




The technician took his time, was polite, professional & courteous. My husband and I appreciated him taking the time to explain to us what was wrong. He finally fixed something that other companies could not.


Great service knowledgeable technician





Great Service from Brian !




Carl and Brian do a great job..


Alan great guy !





Great experience




Miss Steve , since he retired, but Brian did great job. Having him come back next year..


Temporary propane tank install




went well. checked out stove and it was fine. However, indoor gas fireplace is not on. Need to ensure it is back working when big propane tanks are installed. Mike, very nice guy, was not familiar with such indoor stiff.


Very Grateful!




Excellent


Best around




They went above and beyond. Nobody in your industry would perform like your guys did. We got lucky calling townsend


1093 Washington Str




Alan is great tech - you need more like him. He does a fantastic job and explains everything as he goes along. Super nice guy also helps.


Great Service




We have been a customer of Townsend, formerly Bursaw Oil, for over 20 years, Over the course of the last 2 decades, we have had many different Townsend techs come by to service our boiler, until we met Dick in 2004 when he came to install our water heater. During the install in 2004, he was very good from start to finish, explained how things work, patiently answered all our questions, and thoroughly performed his checklist on the equipment. Needless to say, we have been asking for Dick every time our boiler needs service including tune-up. Most recently, Dick came to install the power venter for us on 02/14/18. This was to replace the aging power vent. Again, he came first thing in the morning and finished the job professionally. In our opinion, he is a highly valuable asset to your company. We all know not all techs are the same. Once you find a good one, you stay with him.


Great service from Vinny!




Vinny was very thorough and informative. He did a great job!


Another great Townsend service




Vinny was in time, professional, cleaned up the area and taught me about my heating system. 5 stars.


Great same day service.




Tech was awesome. Worked in my attic (over 100 degrees) on my a/c unit until he diagnosed the problem and had it running again.


It was a pleasant experience with Tech.




Tech. person was very informative and easily understood.


Excellent, professional and courteous service from Brian.





Great Service




Greg was so helpul. He always does a great job.


Very nice man.




He did a great job and appreciated Holly’s art!


Great service




Technician was very friendly and professional, service was completed in timely manner, everything was cleaned up and basement locked/lights turned off when finished. He also reviewed safety measures, and had good suggestions for updating our furnace. Customer since 1991, will definitely continue!


Fantastic service call




Paul and Tom performed a critical installation on our gas stove. I could not have been more impressed with the skill and professionalism with which they did the job. They took great pains to make sure that the installation was done right. The teamwork and camaraderie they exhibited was amazing. Townsend hires great people.


Excellent service





Vinny R.

Vinny R.

Annual tunning

Near Nelson Rd, Melrose, MA 02176
Vinny R.

Vinny R.

Annual tune

Near Copeland St, Waltham, MA 02451
Vinny R.

Vinny R.

Annual tune

Near Tremont St, Stoneham, MA 02180
Allan U.

Allan U.

Servicing oil heat system

Near Marion St, Wilmington, MA 01887
Vinny R.

Vinny R.

Near Winona St, Peabody, MA 01960
Vinny R.

Vinny R.

Annual tune

Near Winona St, Peabody, MA 01960
Vinny R.

Vinny R.

Annual tunning

Near Adams Rd, Boxford, MA 01921
Vinny R.

Vinny R.

Annual tunning on heating sys.

Near Adams Rd, Boxford, MA 01921
Richard M.

Richard M.

Mini split repair

Near Iver Johnson Ln, Deerfield, NH 03037
Allan U.

Allan U.

Servicing oil heat system

Near Old Right Rd, Ipswich, MA 01938
Allan U.

Allan U.

Servicing oil heat system

Near Holly Ln, Beverly, MA 01915
Richard M.

Richard M.

Oil fired furnace tune up

Near Mammoth Rd, Pelham, NH 03076
Pelham, NH - Oil fired furnace tune up
Mike  C.

Mike C.

Set tank and run U/G line

Near Baker Rd, Salisbury, MA 01952
Michael M.

Michael M.

Viessman annual service

Near Enon St, Beverly, MA 01915
Michael M.

Michael M.

Emergency no hot water night service call on Riello burner.

Near Hale St, Beverly, MA 01915
Mike  C.

Mike C.

Set U/G tank

Near North St, Methuen, MA 01844
Allan U.

Allan U.

Servicing oil heat system

Near Campground Rd, Boxford, MA 01921
Allan U.

Allan U.

Servicing oil heat furnace

Near Cedar St, Wenham, MA 01984
Allan U.

Allan U.

Servicing oil heat system

Near Washington St, Topsfield, MA 01983
Allan U.

Allan U.

Servicing oil heat system

Near Nichols St, Danvers, MA 01923
Mike  C.

Mike C.

Site visit

Near Emery Ln, West Newbury, MA 01985
Mike  C.

Mike C.

Cathodic protection test

Near Gates Rd, Middleton, MA 01949
Allan U.

Allan U.

Servicing oil heat equipment

Near Cabot St, Beverly, MA 01915
Mike  C.

Mike C.

Reset tank and connect

Near Old Point Rd, Newburyport, MA 01950
Allan U.

Allan U.

Servicing oil heat system

Near Massachusetts Ave, Danvers, MA 01923
Allan U.

Allan U.

Servicing oil heat system

Near Main St, Malden, MA 02148
Allan U.

Allan U.

Servicing propane equipment

Near Old Planters Rd, Beverly, MA 01915
Allan U.

Allan U.

Servicing oil heat system

Near Roosevelt Pl, Newburyport, MA 01950
Carl S.

Carl S.

Tune up

Near Lowell St, Wakefield, MA 01880
Allan U.

Allan U.

Servicing oil heat system

Near Cornell Rd, Danvers, MA 01923
Allan U.

Allan U.

Servicing oil heat hot water system

Near Valley Rd, Boxford, MA 01921
Allan U.

Allan U.

Servicing oil heat furnace

Near Valley Rd, Boxford, MA 01921
Brian M.

Brian M.

Servicing Aero Hot water Booster tank.

Near Thornberry Rd, Winchester, MA 01890
Brian M.

Brian M.

Servicing Weil Mclain Boiler, circulator Seals.

Near Thornberry Rd, Winchester, MA 01890
Michael M.

Michael M.

HVAC service call not enough cooling on an outdoor Carrier AC unit

Near Plymouth Rd, Winchester, MA 01890
Allan U.

Allan U.

Servicing oil steam heat system

Near Lake St, Haverhill, MA 01832
Mike  C.

Mike C.

Remove tank

Near Rourke Ln, Lynnfield, MA 01940
Allan U.

Allan U.

Servicing oil heat steam system

Near Colby St, Haverhill, MA 01835
Ernie S.

Ernie S.

Water leak

Near Ashland St, Newburyport, MA 01950
Allan U.

Allan U.

Servicing oil heat system

Near Woodward Ave, Gloucester, MA 01930
Mike  C.

Mike C.

Set tank

Near Fletcher St, Danvers, MA 01923
Ernie S.

Ernie S.

Water leak

Near Massachusetts Ave, Danvers, MA 01923
Ernie S.

Ernie S.

No heat

Near US-1, Danvers, MA 01923
Mike  C.

Mike C.

Tank installation

Near Marsh Ave, Newbury, MA 01951
Mike  C.

Mike C.

Site visit

Near Baker Rd, Salisbury, MA 01952